Frequently asked questions

Choose your product, set the version and quantity, and fill in the name, date or text for a personalised product. Then add it to your cart and complete your order on the checkout page.

After completing your order, you will see a confirmation on the screen right away. You will also always receive an order confirmation by email with all the details of your order.

Yes. Invitations, fill-in cards, games, posters, table decorations and gift bags all go together in one order.

For products with personalisation, choose the personalised version and enter the name, date or text on the product page. We print your details exactly as you enter them, so double-check the spelling. Anything extra can go in the notes field at checkout or in an email to hello@studiomiron.com.

Yes. Enter the desired names or dates on the product page and add extra details in the notes field. We will make sure everything is printed neatly.

Yes. Many products come in a standard version without a name or text; you can order those directly. For products that are normally personalised, you can often choose a blank version or a general text. If you do not see what you are looking for, email us at hello@studiomiron.com.

Always double-check the entered name before ordering. If you discover a mistake afterwards, email us immediately at hello@studiomiron.com. As long as we have not started printing, we will correct it free of charge.

Yes, as long as we have not started printing yet. Email us as soon as possible at hello@studiomiron.com with your order number; we will adjust your order free of charge or cancel it.

We only create a proof on request. Send us a message at hello@studiomiron.com with your request; we will first create a digital proof for you to approve before we start printing. Processing your request usually takes 1 to 2 working days.

Our cards and games come in English as standard, so there is nothing to translate or print yourself. We offer cards in seven languages: English, Dutch, German, French, Italian, Spanish and Danish. Would you like another language? Email us at hello@studiomiron.com and we will see what is possible.

Yes. We can easily print extra cards in the same style and quality.

Yes. We also print larger runs, suitable for weddings and other events. Email us at hello@studiomiron.com with the number you need and we will think along with you.

Yes. Businesses can order on invoice. Please contact us via hello@studiomiron.com.

Yes, ordering from abroad is no problem. At checkout you will automatically see the shipping costs for your country, in your local currency.

You can pay securely via iDEAL, Bancontact, credit card (Visa, Mastercard, American Express) or PayPal. All payments run through a secure environment and cost nothing extra.

No, post-payment is not possible; your order is processed as soon as the payment is received. Ordering as a business? Invoicing is possible: please contact us first at hello@studiomiron.com.

Yes. All prices on our website include VAT.

Yes. You will automatically receive an invoice by email after completing your order.

Yes. If you have a gift card, enter the code at checkout and the amount is deducted from your total.

Orders placed on weekdays before 3pm CET are usually posted the same day. In the United Kingdom your parcel then usually arrives within 2 to 5 working days; to Belgium and the Netherlands it takes 1 to 2 working days, to other EU countries 2 to 5 working days, and to the United States and Canada 2 to 5 working days with UPS Express. If you choose the personalised version, allow about one extra working day before your parcel goes out. During busy periods, processing may take slightly longer.

To the United Kingdom, the United States and Canada: $9.95, or free from $100, always with UPS Express. To Belgium and the Netherlands: €3.95, or free from €35. To other EU countries: €8.95, or free from €75. Checkout always shows the exact amount in your local currency. Outside the European Union, any customs or import duties are paid by the customer.

Yes. We ship throughout the European Union, the United Kingdom, the United States and Canada.

Yes. As soon as your order has been sent, you will receive an email with the tracking information, so you can follow exactly when your parcel arrives.

No, choosing a fixed delivery date is not possible. With track & trace, however, you can follow exactly when the parcel will be delivered.

Orders placed before 3pm are usually posted the same day. For extra fast delivery or a specific delivery date, email us at hello@studiomiron.com; we are happy to think along with you.

At checkout there is no separate option for gift wrapping or a personal message. If you would still like your order sent as a gift, email us at hello@studiomiron.com with your order number; together we will see what is possible.

We work with bpost, PostNL, DHL, DPD and UPS, depending on your destination and the size of your parcel.

Every order is gathered, cut and packed by hand in sturdy, protective packaging materials, so everything arrives undamaged.

No, collection is not possible. We send all orders by parcel service.

You can return non-personalised products within 30 days of receipt. Email hello@studiomiron.com first; we will register your return and help you from there. Unpacking and taking a look is of course fine; if possible, use the original packaging for the return. If you go beyond inspecting and assessing the products, we may deduct the loss in value.

No. Personalised print products are made especially for you; they are legally excluded from the right to cancel as made-to-order items. This applies to all personalised products. If you choose a product in the standard version, without a name or personal text, you simply have the 30-day return period.

Return postage is at your own expense, unless we agree otherwise (for example, when the mistake is ours).

Within 14 days of your notice, using the same payment method you used. We may wait until we have received the products back or you show that you have returned them.

We will always make that right. Email a photo to hello@studiomiron.com and we will send a reprint or refund you; you usually do not have to return the damaged item.

We print our baby shower cards and posters on FSC® certified Premium Biotop 300 g/m² paper. The natural matte surface feels sturdy and is pleasant to write on. Confetti is made from FSC® certified Biotop 250 g/m² paper. For products in a different material, the material choice is listed in the product description. Still have a question about it? Email us at hello@studiomiron.com.

Yes. The paper of our cards is matte and pleasant to write on, so guests can easily fill in fill-in cards and quiz cards with a pen or fineliner.

Yes. We design, print and hand-finish everything in our own studio in Belgium, in small batches. Every print gets a final check before it leaves the studio; there is no automated mass production involved.

Yes, that is exactly the idea. Each style runs through the whole collection, from the invitation and fill-in card to the game, poster, table decorations and gift bag.

A package bundles the products you need on the day itself, such as cards, games, fill-in cards and decorations, all in the same style. Want more? Add individual products from that same style.

Count on one card per guest and order a few extra. That gives you a reserve for late sign-ups and writing mistakes.