Shipping & returns
Ordered before 3pm, usually shipped the same day, carefully packed. On non-personalised products you have 30 days to change your mind. You can submit a return below with one click.
- step 1Ordered today
Right after your order you receive a confirmation by email.
- step 2Printed in our own studio
Order on a business day before 3pm and your order usually ships the same day. We design and print everything in our own studio. We print our baby shower cards and posters on Premium Biotop 300 g/m² FSC® paper.
- step 3Packed with protection
Everything goes into strong, protective packaging with care. As soon as your order is on its way, you receive an email with the tracking information.
- step 4Quickly at your door
In the United Kingdom your parcel then usually arrives within 2 to 5 business days with UPS Express. During busy periods it may take a little longer.
Choosing the personalised version, with your own name, date or text? Then we make your order especially for you; count on about one extra business day before the parcel ships.
We ship throughout the European Union, the United Kingdom, the United States and Canada. In the other EU countries postage costs €8.95, or nothing on orders from €75, and delivery usually takes 2 to 5 business days. The United States and Canada follow the same rate as the United Kingdom, and 2 to 5 business days there too. Shipping rates are shown at checkout in your local currency.
Did your order arrive damaged or incomplete? Please email us a photo as soon as you can at hello@studiomiron.com, or call +32 (0)51 58 40 52. We reprint free of charge or refund you, and you usually do not have to send damaged prints back. We treat each case individually and will offer a suitable solution such as a reprint or refund where appropriate. Let us know as soon as you notice a defect; we are here to help.
You can pay by credit card (Visa, Mastercard and American Express), PayPal, iDEAL or Bancontact, PayPal also without an account of your own. All payments run through a secure environment and cost you nothing extra. In the online shop you pay up front: we process your order as soon as the payment arrives. Ordering for a business? Invoicing is possible; contact us first at hello@studiomiron.com.
not quite the one after all?
30 days to change your mind
Order a non-personalised product and you can return it within 30 days of delivery, no reason needed. For all personalised products that return period does not apply: we make those especially for you, and they are legally excluded from the right to cancel. If you choose a product in the standard version, without a name or personal text, you simply have the 30-day return period. If there is a printing error or something went wrong along the way, we will of course always make it right, personalised print included.
Report your return first with the form below, or email hello@studiomiron.com. We confirm by email, register your return and send you the return address.
Send the products back within 14 days of your notice. Preferably use the original packaging, or another sturdy box or envelope, so everything arrives undamaged.
We refund you no later than 14 days after your notice, using the same payment method you used. We may wait until we have the products back or you show that you have sent them, whichever comes first.
Returning part of your order?
That is fine, as long as it concerns non-personalised products. You get back the amount you paid for the returned products; the rest of your order is simply yours to keep. Not sure whether something counts as personalised? Send us a quick email and we will look it up for you.
quickly sorted
Return your order
Fill in your details below. You will receive a confirmation by email and we will contact you about the refund.
Prefer to write by post or by email? Then use the model withdrawal form below.
Model withdrawal form (not mandatory)
To: Miron Digital (Studio Miron), Deken Darraslaan 5 bus 101, 8700 Tielt, België, hello@studiomiron.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.